Plymouth Road Branch (Ann Arbor)

Nope! We welcome all members of UMCU, EMUCU, and the local community.

Think of an Interactive Teller Machine (ITM) as an ATM with a personal, human touch! While it looks similar to a standard ATM, an ITM allows you to video chat live with a real, friendly UMCU team member right on the screen. Simply tap the screen to connect face-to-face with a specialist who can help you with advanced transactions that a traditional ATM can't handle, such as:

• Cashing Checks with Precision: Unlike a standard ATM that only handles bills, you can cash checks down to the exact penny and receive your change right on the spot.

• Making Seamless Loan Payments: Pay your EMUCU auto loan, personal loan, or mortgage quickly and securely using cash or checks directly through the machine.

• Easy Account Management & Transfers: Effortlessly move funds between your checking, savings, or other linked credit union accounts with live guidance if you need it.

• Real-Time, Face-to-Face Support: Get live assistance from a local team member to help you navigate complex transactions, troubleshoot questions, or verify your account details—just like visiting a regular branch counter.